Primary School

Arbor – Our Parent Portal

The Parent Portal and Arbor App lets parents and guardians register their child for a club or trip and manage payments all from their phone or computer. Parents can also check in on their child’s attendance.

What is the Parent Portal?

The Parent Portal is our version of Arbor accessible to guardians on a laptop or computer.

What is the Arbor App?

The Arbor App is the mobile version of our Parent Portal, for use on mobile devices such as smartphones and tablets. You can download the App and begin using it straight away.

An overview of the Arbor App

Downloading the Arbor App


Go to your Play store and search for ‘Arbor’. Click the top option.


Click Install to download the Arbor App. Once it has installed, click Open.



Go to your App Store and search ‘Arbor’. Click the top option. Click Get to download the Arbor App.


Enabling push notifications


You can turn Push Notifications on or off at any time by going to your Settings on your phone. For example, on a Samsung Galaxy S8, go to Settings > Apps > Arbor > Notifications.


Tap the slider to turn Push Notifications on and manage your settings.



When you download the Arbor App, you will receive a prompt to receive notifications from Arbor. Make sure you select Allow to enable your school to send you push notifications. This will ensure you receive a notification when you have a new In-app message.


If you select Don’t Allow, you can turn Push Notifications back on at any time by going to your Settings on your phone. For example, on an iPhone SE, go to Settings > Arbor > Notifications.


Tap the slider to turn push notifications on and manage your settings. We recommend setting you banner style to Permanent, so it doesn’t disapear.


Logging in for the First Time

We will send you a welcome email – please contact us if you haven’t received one. This will have your login details and a link that will take you to the browser version of the Parent Portal where you need to set up a password.

You won’t be able to do this through the app, as the links in our reset password emails only work with a browser. You can reset your password using a computer, or using a mobile browser on your phone or tablet.


Click the link, then click Forgot your password?. Add in your email address then click Reset password.

If you have a child at more than one Arbor school, you will be asked to select the appropriate school.


You’ll then receive another email. Click the link in this email to set your password.

Create your password. You will then be logged in when you click Create password.


Click to accept the terms and conditions.


As a security precaution, you will then be asked to confirm one of your children’s dates of birth. Once you click verify, you will now be logged in!

You can then close your browser and switch to using the app.


Logging into the Parent Portal

Now your password has been set up, you can log into the Parent Portal by going to login.arbor.sc and inputting your email address and password.

If you have a child at more than one Arbor school, you will be asked to select the appropriate school. Enter your password, then click Log in.

If you can’t log in, use the I’m a guardian link on the right-hand side to view troubleshooting tips.


Logging into the Arbor App

Now your password has been set up, you can log into the Arbor App. Add in your email address.


Select the school to log into. Enter your password, then click Log in.


If you have more than one child at the school, please select the child you wish to view. Don’t worry, you can select another child once you are logged in.


If you are having difficulties please don’t hesitate to contact us.

Parent Portal and Arbor App Guide

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.